Privacy Policy

1. Introduction

Welcome to Vanguard South Africa. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [website URL] and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and delivery address.
• Payment Information: Credit card details and other payment-related information.
• Order History: Details of the products you have purchased.
• Usage Data: Information about how you interact with our website, including IP addresses, browser types, and referring sites.
• Cookies: Small data files stored on your device to enhance your browsing experience.

3. How We Collect Information

We collect information through:

• Online Forms: When you make a purchase or register on our site.
• Cookies and Tracking Technologies: To track your preferences and improve our website.
• Email and Communication: When you contact us or subscribe to our newsletters.

4. Use of Personal Information

We use your personal information for:

• Order Processing: To complete and manage your purchases.
• Customer Service: To respond to your inquiries and provide support.
• Marketing: To send promotional materials and updates (with your consent).
• Website Improvement: To enhance user experience and analyze usage patterns.
• Legal Compliance: To comply with legal obligations and protect our rights.

5. Sharing of Personal Information

We may share your personal information with:

• Service Providers: Third parties who assist us in processing payments, delivering products, and performing other business functions.
• Legal Authorities: When required by law or to protect our rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Security

We implement various security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:

• Encryption: To secure sensitive information during transmission.
• Access Controls: Restricting access to personal data to authorized personnel only.
• Regular Audits: To ensure the effectiveness of our security practices.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements. Once no longer needed, we securely dispose of or anonymise your data.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain conditions.
• Objection: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, please contact us at sales@vanguardgear.co.za

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser settings, but disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: sales@vanguardgear.co.za